Concordia Lutheran Seminary

Frequently Asked Questions

What is Google Apps?
Who is elible to use Google Apps?
Why are we using Google Apps?
How do I get started?
What options do I have for accessing email?
How are the Google services linked together?
What do I need to know about documents and spreadsheets?
I can chat in my email account. Why bother with the Google Talk client?
Where can I find more information?

What is Google Apps at CLS?

A bridge between CLS and Google products. On one side, we have communication and collaboration needs for our school. On the other side, there are successful, innovative, online personal Google products. Google Apps allows us to embrace the strengths of both sides.

Google quality, Google connectivity. Our school, our people. Powerful, easy-to-use tools. Communicate via email, instant messaging, and voice calls. Create and share calendar events, documents, and spreadsheets. Access it all from one place - the Start Page.

Who is elible to use Google Apps at CLS?

Currently, Google Apps is available only to Faculty and Staff of CLS.  Once the initial rollout is complete, we intend to make the same features available to students of CLS as well.

Why are we using Google Apps?

To bring together essential communication applications. To improve productivity and communication. We can focus on forming servants for Jesus' sake, while Google focuses on building excellent products, maintaining services, and innovating our communication options for tomorrow.

Our goal is to offer members of the CLS community with a reliable, practical, secure, feature-rich webmail environment. We think Google can help.

We can focus on the core values of CLS - practicing good stewardship of our limited resources, and let Google leverage its extensive operational experience with security and privacy.

How do I get started?

Log in to our network at start.concordiasem.ab.ca with your username and password (contact the Registrar if you haven't received yours).

The Start Page, as its name suggests, is a great place to start. Here you can preview your latest email messages, calendar events, and documents. You can even chat with people on your Contacts list.

Start Page - start.concordiasem.ab.ca
Email - mail.concordiasem.ab.ca
Calendar - calendar.concordiasem.ab.ca
Docs - docs.concordiasem.ab.ca
Chat - You can chat in your email account, but you can also download the Google Talk client at http://dl.google.com/googletalk/googletalk-setup.exe

What options do I have for accessing email?

The primary option is webmail - http://mail.concordiasem.ab.ca

It's packed with exciting features and integrated with other Google services. In your online email account, you can chat with your contacts, create filters to organize your inbox before new mail arrives, schedule calendar events, map addresses in your messages, and track postal packages.

Alternative access options include:

POP
Configuring instructions are very similar to Gmail. In your mail client, anytime you're asked for an email address, enter your full email address (bob@concordiasem.ab.ca).

The incoming server is still pop.gmail.com and outgoing server is smtp.gmail.com. For more client-specific instructions, such as Outlook Express, visit http://google.com/support/a/users/bin/answer.py?answer=12103.

Mobile
Connect to the web. Enter http://mail.google.com/a/concordiasem.ab.ca, and select OK. Bookmark the location for later.

If you have a BlackBerry, you can download the mail application. Navigate to http://m.google.com/a. It has most of the webmail features - search and conversation view. With automatic syncing, actions taken on your Blackberry are reflected in your email account.

This is separate from the Gmail for mobile application. A red M icon will appear for Gmail and a blue M icon will appear for our Google Apps email.

How are the Google services linked together?

You have one username for all services in the Google Apps at CLS package. Once you log in to one service, you can easily access all others.

Rely on the Start Page to provide access to the rest of the services. The Start Page is publicly available, but won't display personalized content until you log in. You can see a recent snapshot of new mail, calendar events, and updated documents.

Within your email account, you can chat with your contacts. You'll receive invitations for calendar events and to collaborate on documents and spreadsheets.

What do I need to know about documents and spreadsheets?

It's a web-based word processing and spreadsheet application. It can help us collaborate on projects from anywhere. Your documents are stored online. You and anyone you invite to collaborate can access the document from any internet-connected computer, and make changes simultaneously. Multiple people can make changes at once, and everyone's changes show in real-time.

You can get started right away by creating a new document or by uploading a file from your computer. Since the products are integrated, you can use your email account Contacts list to invite people to view or edit your documents.

More Tips
Revision history -- Individual edits are kept so you can see who made changes and revert back, if necessary.
Search -- Just like the rest of Google products, you can harness the power of Google search to look for a document you haven't edited in months.
Security and privacy -- You choose who sees your document. Other users can only access your document or spreadsheet if you add them to the list of collaborators or viewers, or if you decide to publish the document.

I can chat in my email account. Why bother with the Google Talk client?

Free voice calls, voicemail for when your contacts are offline, and file transfers while chatting.

PC-to-PC voice calls (VoIP) are practical and offer great quality. The person on the other end can be anywhere in the world as long as he or she is connected to the Google Talk network.

Where can I find more information?

Below you will find links to Google's website for help with the applications that are part of the Google Apps software suite. Topics include information on how to get started with Google Apps, using the various email, productivity, and collaboration tools, as well as information on troubleshooting.

The CLS Registrar provides support for setting up and managing your Google Apps account, but does not provide support for using the applications contained in the Google Apps software suite. For help using Google's software, please see the Google Support site.

Google Apps Help Center
Gmail
Google Talk
Google Calendar
Google Docs (Documents)
Google Docs (Spreadsheets)
Google Docs (Presentations)